Shipping policy
We ship to United States addresses only (continental U.S.). We do not ship to Canada or other international destinations.
Processing / Handling Time
Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding U.S. holidays) after order confirmation.
Order Cutoff Time
Orders placed before 6:00 PM Central Time (CST / UTC-6) on business days will be processed the same day. Orders placed after this cutoff will be processed the next business day.
Shipping Methods and Transit Times (U.S. only)
- Ground Shipping (Free) — Available anywhere in the continental U.S. Transit: 4–7 business days.
- 3-Day Air — Additional US $20 surcharge. Transit: 3 business days.
- 2-Day Air — Additional US $25 surcharge. Transit: 2 business days.
Estimated Total Delivery Time (processing + transit): 3–9 business days depending on location and shipping method within the U.S.
Duties and Taxes
As we ship domestically within the U.S., import duties or customs fees do not apply.
Exceptions & Delays
Transit times are estimates. We are not responsible for delays caused by weather, carrier issues, or unforeseen events.
All shipping options are available on checkout page.
For details on returns, please see our Return Policy.
Contact Information
Store Name: Forever Memorials
Email: info@forever-memorials.com
Phone: +1 (256) 346-8767
Address: 1270, Crabb River Road, STE 600 PMB 318, Richmond, Texas, 77469, United States
Support Hours: Monday to Friday 09:00 AM - 06:00 PM (CST)